Other Solutions
Account Provisioning System
The Challenge
The IT department at a leading university struggled with the process of providing email and network accounts for students, faculty, and staff. The manual process included four members of the staff, thousands of hours, and was wrought with points of failure. The turnaround time for accounts was one week and the process was also a security risk because accounts were never removed even after a user was no longer associated with the school.
The Solution
SCA business analysts worked with the IT staff, Human Resources, and the Registrar to assist in redefining the business process and in setting rules for account setup and removal. An authoritative database was built to synchronize with multiple systems that held the list of active students, staff, and faculty. Connectors were developed using the native APIs for Lotus Notes and Netware to synchronize those directories with the authoritative source. The turnaround time was reduced to under an hour and errors were almost completely eliminated.
Embark Import System
Our Embark Import System (EMIS) solution allows college and university admission offices an efficient way to import applications from the Embark website. Embark, the leader in online application submission, allows college applicants from around the world to submit their application to as many as 700 universities. Many admissions office then print off these applications from Embark and reenter them into their own Admissions systems. This process is extremely slow and also prone to keying errors which can have severe consequences should a GPA score be keyed incorrectly.
The Embark Import System simple interface allows the admissions office to select an Embark export file to be imported into their admissions system. Currently EMIS will import Embark data directly into Exeter’s Student Information System, but can be customized to work with any admissions database. With the blazing speed of EMIS you’ll be importing a thousand applications in just a few minutes. If you are part of an admissions office and want to find out how you can save hundreds of hours getting applications into your system, please contact us.
ECATS 2007
Educational Contact and Affiliation Tracking System
It's never been easier to capture contact information, track events, maintain contact history regarding the programming and people associated with your center. ECATS serves as your central information infrastructure for those working at your center, to be used as they plan events, build outreach efforts, and catalog the activities that occur on a regular basis. Rid yourself of the numerous outdated Excel spreadsheets and Access databases around your school with ECATS.
New features introduced in ECATS 2007
- Smart Invite - Easily build targeted invitation lists with a single press of the Smart Invite button.
- Detailed donation tracking - Avoid jumping between systems for a comprehensive view of your donor's information. Now track donations and payments all within ECATS.
- Security enhancements - Rest easy knowing that security has been increased throughout the system. Additional updates allow you to specify the minimum length of user passwords and tracking of all users when they log into the system.
- Additional system administrator report - Keep an eye on your system with additional reports including those that let you track the current version of ECATS being used by all users.
- Contact History tracking - Easily track phone, email and mailing interactions with your contacts. With our Microsoft Outlook connector have follow-up meetings automatically created in your Outlook calendar.
- Additional Event features - Automatically update event attendee interests based upon events attended.
- Reporting improvements - Powerful new reporting features that include the option to generate reports in PDF format, our new Contact Snapshot format and the ability
to automatically update contact history when printing labels.
What They’re Saying
"After seven years of a great working relationship, I give SCA an A+ for customer service! SCA's team created our ECATS, and each year they assess our system's needs and add new features. As a result, our ECATS continues to evolve and keep pace with our growing organization. Today, our ECATS has 10s of thousands of entries linked to our website for a special, premier gallery of web clips and audio feeds. Our many options to sort data and pull records make life much easier, and it is a relief to know that SCA's support staff are only a phone call, email, or IM away whenever I need them. In fact, I am so pleased with SCA's professionalism, timeliness, reliability, and expertise that I recommend them to my colleagues in other organizations."
"ECATS has allowed us to get control over our organizational contact management challenges. Its primary advantage to us was centralization of contact information into one version of the truth with contact ownership and change auditing. Once this was in place, we could begin to leverage
the information by selective reporting and automate some tasks such as emailing and printing of labels.
The most important difference between ECATS and other solutions such as online CRM and shrink-wrapped packages is the rapid-response support and personal service provided by SCA. This makes the initial investment continue to provide value as our business needs grow."
System Requirements
Client Installations
- Microsoft .NET Framework Version 2.x or higher
- 512 MB of RAM or more
- 100 MB of available hard-disk space
- 1024x768 or higher-resolution display with 256 colors
- Keyboard and Microsoft Mouse or compatible pointing device
Server Installation
- Microsoft SQL Server version 2000 or higher